Individual Insurance

1

Where to apply

1. We have many professional agents to assist you in the buying process.
2. You can also buy insurance via our partner banks and insurance agents.
3. If you suspect anyone who claims to be an employee or insurance intermediary of China Life (Overseas) Macau Branch and approaches you for suspicious propositions, please contact our Customer Service Hotline to verify the person’s identity.

2

Product Selection and Financial Solutions

According to your needs and the result of financial analysis, our financial intermediary will propose products and financial solutions to you

3

Policy Application

Once you decide your financial solutions, our financial intermediary will assist you to complete the application form. Your provision of information is integral to an effective insurance contract, the information must be accurate and comprehensive.

4

Payment Method

After the application, there are several ways to settle the initial premium payment.

5

Policy Distribution

We will deliver the insurance policy by our insurance intermediary or by mail, you may also download the electronic version of insurance policy and acknowledge the receipt of policy in our Customer Portal.

Important Notes

• After selecting the appropriate insurance plan, please complete the application form in detail, check against the relevant documents for information provided in the application form, and submit the form together with your initial premium installment payment to your agent.
• We have not authorized any person (including insurance intermediary) to collect cash payment on our behalf. You can make the premium payments to us through the premium payment methods listed on the index page of "Premium Payment".
• We will verify the information you provided in the application form. You may be required to take a health check-up or provide additional relevant documents where necessary.
• Once your information is verified and approved, we will prepare your insurance policy.
• The insurance policy and receipt for initial premium payment will be passed on to you through your agent. Please sign on the stub to confirm receipt, and return the same to our office.
• Upon receipt of the insurance policy, you may contact our Customer Service Hotline (853) 2859 5519 for policy checking and verification services.