FPS
Service Introduction
FPS is an instant payment service where customers can make real-time payments through their bank's mobile application or online platform.
Notes
  • Applicable payment types: Renewal Premium Premium Levy Loan Repayment Change of Policy Fees
  • A customer who holds a registered FPS account can make a payment.
  • Various types of payment notices (such as: Payment Notice, Overdue Payment Notice, Automatic Premium Loan Reminder Notice, Automatic Premium Loan Payment Notice, Policy Loan Payment Notice, etc.) all display a dedicated FPS QR code for payment or repayment.
  • Payment Steps:
    • 1) Use the scan-to-pay feature of FPS to scan the dedicated FPS QR code on your payment or repayment notice.
    • 2) After scanning, FPS will display the relevant policy number and the amount due. Review the details, press continue, verify the payment information, and then confirm to complete the payment.
    • 3) After completing the payment, please keep a record of the "FPS" payment reference number or take a screenshot of the successful transfer confirmation for your records.
  • Under normal circumstances, the payment record will be updated in real-time to the policy record after payment.
  • Payment or transfer limits are set by banks or e-wallet operators. Please contact the relevant institutions for details.
  • If the payer is not a "qualified payer," we reserve the right to return the payment through the original payment channel to the payer's bank account (depending on the situation). Any related bank fees for the refund (if applicable) will be borne by the payer.
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《Third Party Payment Instruction Form (For Renewal Premium and Premium Levy Only)》
(If an authorized third party payer, please complete and submit)
Forms Download 
FAQs & Important Notes

Our company only accepts premium payments from the policyholder or the insured. If the payer is a third party from the designated category, the "Third Party Payment Instruction Form" (for renewal premium and premium levy only) and any required supporting documents must be submitted. If the third party payer is not in the designated category, the payment will not be accepted and will be refunded.

Only accept policies denominated in USD or HKD (and settled in Hong Kong dollars) and those denominated in RMB (and settled in Chinese yuan).