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Policy Services
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Common Policy Services: Overview, Application Methods and Related FAQs
With versatile policy services, you can easily update policy details, manage them flexibly, and meet your personal insurance and financial needs.
Seamless Online Service Experience
Customer self-service policy management mobile app/online service platform
The most feature-rich mobile app in the industry, offering over 20 commonly used policy service functions. Numerous applications can be approved in seconds, making policy management simple and effortless. Enjoy more time for what matters the most to you.
Change Information
Change of Identity Document / Nationality
Change of Mobile / Email
Change of Address and Other Phone Number
Change of personal information
Withdrawal of Policy Value
Change of Payment Options
Add / Change of Default Payment Account
Renewal Premium Payment
Deletion of Rider(s)
Policy Reinstatement
Change Policy Coverage
Apply for / Reactivate / Cancel Autopay for Premium Payment
Repayment
Automatic Premium Loan ＆ Repayment
Policy Loan Repayment
Change the Roles in the Policy
Change of Beneficiary Appointment & Policy Donation
Designation / Change / Termination of Contingent Insured
Change of Policyholder
Appointment / Change / Termination of Contingent Policyholder